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Humana Insurance Reviews

When it comes to health insurance, Humana is an excellent choice. The Better Business Bureau accredited the company and has an A+ rating. It is also listed on AM Best’s list of top companies and has an outlook of “stable.” Unfortunately, Humana does not offer vehicle insurance, but plenty of other options exist. Whether you’re looking for a standard car insurance policy or a more specialized coverage, you’ll find various options online.

Customer satisfaction

Consumers are generally satisfied with Humana Insurance, but there are a few things to watch for when dealing with the health insurance company. For one, you should check the Better Business Bureau and National Committee for Quality Assurance ratings, which indicate how satisfied customers are with the company. Also, read the entire policy agreement, which is essential to avoid confusion later.

Humana is one of the largest health insurance companies in the country, offering plans in all 50 states and the District of Columbia, as well as in Puerto Rico. The BBB also highly rated the company and has an A rating from CMS. Customers should also consider Humana if they want a plan that provides extra benefits, like a health savings account. The company also offers a variety of ways to sign up for a plan, as well as extensive customer service options.

Cost of plans

Humana offers a variety of Medicare Supplement Insurance plans, including Medicare Advantage plans. Medicare Advantage plans vary in price based on the level of coverage. To qualify for this type of plan, you must live in the same ZIP code as the plan you’re looking at. However, these plans are affordable and typically cover the same amount as original Medicare.

Humana also offers Medicare Supplement Plans, also known as Medigap plans. They are available in many states but do not cover all of the costs that Original Medicare would cover. For example, most plans do not cover prescriptions and cannot be combined with other health insurance. In addition, Humana offers Special Needs plans. Its Dual-Eligible Special Needs plan is explicitly designed for people with at least one chronic condition.

Claims response time

There are many factors to consider when determining whether or not Humana is a good health insurance plan. This includes the amount of coverage offered, the types of plan options, and the network size. Tammy Burns is a health insurance expert who earned her nursing degree from Jacksonville State University in 1990. In addition, she earned her insurance billing and coding certification in 1995. She is licensed to sell life and health insurance in several states and is an Affordable Care Act certified nurse.

Customer service is another essential factor to consider. Humana offers a range of customer support options to help you manage your insurance plan. For example, Humana has several mobile apps, online chat services, and phone numbers. Additionally, customers can interact with customer service representatives through Twitter. The company also offers a variety of health insurance plans, including Medicare plans, dental and vision plans, and HSA options.


Humana is an A-rated company with an A-plus rating from the Better Business Bureau. In addition to its A-rating, the company has received positive consumer reviews about its customer service, Silver Sneaker program, and low deductibles. Humana also has an impressive provider network. In addition, its value rating was earned through an assessment of plan costs. This included the cost of emergency room and office visits, annual out-of-pocket maximum, and more.

Humana Insurance has a long history of customer satisfaction. It has an A+ rating from the Better Business Bureau and has been a member since 1998. The company has received 376 complaints over the past three years, but most of them have been resolved. Of these, 85 have been resolved in the last twelve months. That number is typical for a large insurance company of Humana’s size. Most complaints pertain to billing issues or health insurance coverage.

Customer service

Humana Insurance Customer service can help members with a wide range of issues. Whether you’re having trouble making a payment or have questions about your benefits, Humana is here to help. The company offers a variety of online tools that allow members to manage their benefits and services. These include online bill-paying, updating contact information, and submitting preauthorizations.

Humana has deep roots in the care of older Americans. It’s also one of the most extensive Medicare plans in the United States and one of the top-rated plans overall. There are numerous ways to sign up for a Humana plan, and the company offers many extra benefits like health and wellness programs.